call center agents
Posted on Friday, April 1st, 2022 at 8:38 pm
Call centers are the bedrock of many law firms. While attorneys focus on complex legal matters, they can rest assured that leads and potential new clients are receiving excellent customer service and are being provided necessary information. The legal industry requires a certain amount of confidentiality and adherence to certain guidelines, and call centers are […]READ MORE
If you are looking to boost conversions and revenue at your law firm, your intake team must possess the right skills and qualities to turn leads into clients. Some skills can be achieved through training and experience, and others are more inherent to the individual. At Legal Conversion Center, we have learned to look for […]READ MORE
Whether we like it or not, a lot of business happens online. In fact, many law firms find that the majority of their leads come from online sources like their website, Google, or contact form. An unfortunate reality is that if your law firm is not set up to convert leads, you may actually lose […]READ MORE
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