A bilingual legal intake specialist at Legal Conversion Center understands the importance of every call you receive. Our highly trained Intake Professionals will screen and qualify your potential cases 24/7.
Our Intake Professionals are HIPAA certified and represent your firm with compassion and professionalism.
With our proprietary intake training, you’ll see an increase in cases signed and our prices are the most competitive in the industry.
24/7 Quality Service
LCC never closes so you can. With our 24/7/365 call center, you can rest easy knowing that your firm’s new case calls are covered.
Customized Intakes
We know that law firms have different criteria for taking on new cases. At LCC you can customize your intakes and the protocol for each intake any way you want.
Case Management Integration
LCC has integration capabilities with your case management system. In most cases, we can send intake data directly into your CMS in real time. Contact us to find out more.
Web-Lead Response
Web-leads can come in at any time, day or night. Our Intake Professionals will make outbound calls to these inquiries within minutes. We will screen them and follow your firm’s protocol.
Appointment Scheduling
In most cases, we can complete an intake and schedule appointments on your firm’s calendar. Contact us for more information.
Spanish Support
A bilingual legal intake specialist will screen and qualify new case calls for your firm. This service is offered 24/7.
Contract Acquisition
LCC is the only legal-specific call center that offers both mass tort and single event contract acquisition services. Call us today to learn more.
Dead Lead Follow up
If you have retainers out that haven’t come back let LCC help. Our outbound call service can make multiple attempts to reach the potential client and get those retainers signed.
How We Help Law Firms with Intake Services
At Legal Conversion Center, we are more than a law firm call center. We offer a different approach to law firm intake. Instead of a generalized call center experience, we offer truly customized intake services. Our services include:
- Identifying desired cases or case subtypes
- Customized scripts
- Protocols that target your desired clients
- Appointment scheduling for qualified leads
- Patching through clients to your team
- Sending retainers to clients on your behalf
We also offer many services that are available 24/7. All of our services can be customized to fit the needs of your law firm.
If you have questions about our services or how we can help you, contact us. You can also find answers to some of the common questions that our clients ask by visiting our FAQ page.
Have a Question? Call Us Today!What We Do
Law firms rely on the intake process to screen calls and convert callers into clients. An unfortunate or poor intake experience can turn potential clients away or miss out on potential leads. That’s the last thing you need! At Legal Conversion Center, our legal intake services can help you grow your business and increase your bottom line.
At LCC, we pride ourselves on providing the highest-quality service. We have spent years gaining knowledge and experience to create our LCC Intake Formula – a new industry standard. This formula features a 32-point call grading system that is proven to produce high conversion rates.
With LCC, you can get peace of mind that your potential clients are being properly screened and guided, as applicable, to your law firm. With our comprehensive intake support, you can focus on your clients while we focus on screening callers and acquiring the new cases you need to grow your business.
Types of Cases a Bilingual Legal Intake Specialist Can Assist With
At Legal Conversion Center, we provide inbound and outbound services for law firms handling cases including (but not limited to):
- Auto Accidents
- Personal Injury
- Slip and Fall
- Sexual Abuse
- Sex Trafficking
- Nursing Home Abuse
- Medical Malpractice
- Hernia Mesh
- CPAP Machines
- Talcum Powder
- Zantac
- Mini Med Pump
- Paraquat
- Roundup
Our client base is growing, which means this list is certainly not exhaustive. Don’t see your law firm’s practice area listed? Don’t worry! Contact us to find out how we can best serve you.
Custom Intake Services. Get a Quote!Why choose a bilingual legal intake specialist from Legal Conversion Center
There are many reasons why Legal Conversion Center is a step ahead of other call centers:
- Our number one goal is to create quality conversions – whether that is a live call with your team, an appointment, or getting a signed retainer.
- Our management team has more than 100 years of combined sales and call center experience. We know what it takes to create successful legal intake experiences.
- Our intake specialists receive training in empathy, HIPAA rules, call control, legal terminology, injury law intake, and mass tort intake.
- Unlike many call centers, we provide customized intake services that meet your specific needs.
- We are dedicated to quality customer service and satisfaction. Every call is recorded so there is transparency and we can ensure accuracy.
- Our pricing reflects our philosophy. We only charge you for talk time and nominal contract services.
In addition to intake services, we also offer customer acquisition services, case management, appointment scheduling, Spanish support, dead lead follow up, and web response services.
Need a Legal Assistant? Call Us Today!Ready to Get Started?
Are you ready to get started converting callers into clients? Contact Legal Conversion Center to learn how we can help. Get started by requesting a quote on our website, or call us to learn more. Our team is ready to help you grow your business by getting the qualified leads you need.
Need Legal Intake Services? Call Today.