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Legal Intake Services for Law Firms

Here at Legal Conversion Center, legal intake services is what we do. In fact, that’s all we do! Our legal intake specialists are highly trained to meet the demands of legal intake. We understand that every law firm is different and your clients deserve an intake experience that matches your goals and the services you have to offer.

Save time and grow your business with Legal Conversion Center. Our staff is compassionate and empathetic to callers, while also ensuring that the screening and selling processes are completed effectively. Let us meet your intake needs so you can focus on your clients.

How We Help Law Firms with Intake Services

At Legal Conversion Center, we are more than a law firm call center. We offer a different approach to law firm intake. Instead of a generalized call center experience, we offer truly customized intake services. Our services include:

  • Identifying desired cases or case subtypes
  • Customized scripts
  • Protocols that target your desired clients
  • Appointment scheduling for qualified leads
  • Patching through clients to your team
  • Sending retainers to clients on your behalf

We also offer many services that are available 24/7. All of our services can be customized to fit the needs of your law firm.

If you have questions about how a legal intake call center works or how we can help you, contact us. You can also find answers to some of the common questions that our clients ask by visiting our FAQ page.

What We Do

Law firms rely on the intake process to screen calls and convert callers into clients. An unfortunate or poor intake experience can turn potential clients away or miss out on potential leads. That’s the last thing you need! At Legal Conversion Center, our legal intake services can help you grow your business and increase your bottom line.

At LCC, we pride ourselves on providing the highest-quality service. We have spent  years gaining knowledge and experience to create our LCC Intake Formula – a new industry standard. This formula features a 32-point call grading system that is proven to produce high conversion rates.

With LCC, you can get peace of mind that your potential clients are being properly screened and guided, as applicable, to your law firm. With our comprehensive intake support, you can focus on your clients while we focus on screening callers and acquiring the new cases you need to grow your business.

Legal Intake Services We Offer

As a seamless extension of your intake team, our legal intake receptionists follow custom scripts designed to meet your firm’s intake criteria. Our intake services include:

Types of Cases We Handle

At Legal Conversion Center, we provide inbound and outbound services for law firms handling cases including (but not limited to):

  • Auto Accidents
  • Personal Injury
  • Slip and Fall
  • Sexual Abuse
  • Sex Trafficking
  • Immigration
  • Nursing Home Abuse
  • Medical Malpractice
  • Hernia Mesh
  • Camp Lejeune
  • Zantac
  • Mini Med Pump
  • Roundup
  • Gardasil
  • Injectafer
  • NEC
  • Paragard IUD
  • Hair Relaxer Cancer Lawsuits
  • Talcum Powder
  • CPAP Machines
  • Medical Malpractice

Our client base is growing, which means this list is certainly not exhaustive. Don’t see your law firm’s practice area listed? Don’t worry! Contact us to find out how we can best serve you. 

Why Chose Us

There are many reasons why Legal Conversion Center is a step ahead of other call centers:

  1. Our number one goal is to create quality conversions – whether that is a live call with your team, an appointment, or getting a signed retainer.
  2. Our management team has more than 100 years of combined sales and call center experience. We know what it takes to create successful legal intake experiences. 
  3. Our intake specialists receive training in empathy, HIPAA rules, call control, legal terminology, injury law intake, and mass tort intake.
  4. Unlike many call centers, we provide customized intake services that meet your specific needs.
  5. We are dedicated to quality customer service and satisfaction. Every call is recorded so there is transparency and we can ensure accuracy.
  6. Our pricing reflects our philosophy. We only charge you for talk time and nominal contract services.

In addition to intake services, we also offer customer acquisition services, case management, appointment scheduling, Spanish support, dead lead follow up, and web response services.

Ready to Get Started?

Are you ready to get started converting callers into clients? Contact Legal Conversion Center to learn how we can help. Get started by requesting a quote on our website, or call us to learn more. Our team is ready to help you grow your business by getting the qualified leads you need.