Ready To Get Started?

Case Management Integration

Picture of agents with a decade of experience in case management integration.

At Legal Conversion Center (LCC), our goal is helping law firms grow and thrive. That’s why we have developed case management integration services that are among the most comprehensive and effective in the business. Our team has the knowledge, skills, and tools your law firm needs to generate more leads and sign more clients.

If you are looking for a seamless way to improve your intake process, contact LCC today! Find out how we can maximize your law firm’s marketing budget and get you more signed clients than ever before. 

How We Support Your Back-End Administrative Needs

Legal Conversion Center provides law firms with the back-end administrative support they need to effectively manage their leads and caseload. Our administrative and intake experts provide support services including:

1. Keeping Track of Your Calls 

We keep track of the calls you receive, where they came from, peak call times, call duration, and call outcomes. This information is crucial to understanding how effective your lead generation strategies are. Using this information, we can update our process and track what works best.

2. Data Sharing for Lead Generation and Intake 

LCC will provide important information via data sharing directly to your CRM. Our team will take detailed intake notes that will identify trends, lead behavior, lead quality, and areas of potential improvement. Our well as evaluating trends in lead generation and intake. 

3. Posting Key Insights 

Part of growing your law firm is knowing where the opportunities are for growth and innovation. At LCC, our team tracks important details like response times, call durations, and lead sources. We will post this information directly to your law firm. This allows us to assess where we need to invest more time, and where you can best invest your resources.  

4. New Client Information Email

Once our law firm intake agents complete a call, you will receive follow up information directly to your CRM. This ensures that you have the most important and accurate information possible about your potential clients. This results in a hassle-free and hands-off experience for your team. All information is sent directly to you so that you never have to worry about potential clients getting lost in a pool of paperwork.   

5. Sending Signed Contracts 

At LCC, our streamlined intake process includes sending signed contracts and important documents to potential clients. We use text and email to send retainer agreements, HIPAA forms, and other information directly to your potential clients for them to e-sign. Once completed, we handle sending the signed documents to both parties, along with a welcome email.

6. Analytics & Reporting

Tracking data and analyzing information can help streamline your intake process. Our analytics and reporting services provide your law firm with information on the highest-performing sources of leads and revenue, and pinpoint opportunities for growth. If we find problems, we will quickly troubleshoot and resolve them.

Let Us Help Your Firm Grow

At Legal Conversion Center, we are here to make your law firm operate smoother than ever. Our case management integration is an important part of our legal intake services. While you focus on where you are needed most, our team of intake experts handle behind-the-scenes tasks, so you have peace of mind that every aspect of your firm is in good hands.

LCC has a reputation for helping law firms grow and convert more clients than ever before. When you partner with us, you get all the benefits of our skills and expertise, including decades of experience in the call center and legal intake industries. What’s more, you have access to all our services have to offer, including:

Streamline Processes 

With decades of experience in call centers, legal intake, and customer service, LCC has perfected a streamlined intake process. Our intake team follows a tried-and-true process that easily integrates into your existing processes. Our analytics, reporting, and case management integration provide you with relevant information every step of the way.

Retain More Clients 

From decades of experience, we have learned that retaining more clients often boils down to building a relationship with potential new clients. That’s why our services focus on customer service, communication, and compassion. 

Know Your Numbers

No matter which of our services you choose, you can count on LCC to monitor and report key information to your firm. We routinely track intake and lead generation processes, identify opportunities, hone in on potential weaknesses, and gather information relevant to your investment. All our services are customizable to your needs and goals, which means you are getting the most value for your investment.

Grow Your Law Firm with Legal Conversion Center

Our call center experts have over 100 years of combined experience at Legal Conversion Center, including more than a decade of experience in case management integration. Our team has a deep understanding of how streamlined and comprehensive intake services can take your law firm to new heights. Our highly trained staff coupled with cutting-edge technology provides your law firm with unparalleled intake experience.

If you are looking for ways to increase your conversions and ROI, then contact LCC today! Get a quote from our representatives and start growing your law firm.