Attorney Answering Service Cost

Effortless Client Intake, Exceptional Service

If your law firm is considering partnering with a legal answering service or call center, cost is likely one of the factors that will determine who you choose. At Legal Conversion Center, our pricing structure is built with law firms in mind. We provide simple, transparent pricing that ensures you only ever pay for what you need.

Take a look below at our pricing, services, and features you can expect when partnering with LCC. If you like what you see, contact us to learn more about our law firm intake services and get a free quote.

Legal Intake Service Plans Customized For Law Firms

At Legal Conversion Center, our legal intake service plans are customized for law firms. We know that you are busy managing your firm and helping your clients. That’s why we have structured or services and pricing to be simple and cost-effective.

Service Plans Available

• Pricing Structure
  • Outbound Services – $35.00 per lead
  • Inbound Services – $1.85 per talk minute

• Service Features
  • Customizable Intake
  • Transparent Pricing
  • Reliable Analytics and Metrics

• After-Hours and Overflow Support
  • Available 24/7/365

• Additional Charges
  • NONE

Types of Legal Intake Services Provided

Legal intake service plans customized for law firms are specialized services designed to help law firms manage their client intake process more effectively and efficiently. Here are some of the legal intake services that we provide at Legal Conversion Center:

• Customized Intake: Our intake procedures and call guides are customized to align with the your firm’s practice areas, specific legal services offered, and the types of clients you want to reach. This ensures that the intake process captures all relevant information and meets the unique needs of each case.
• Customizable Call Guides and Questions: Intake service plans can be tailored with specific call guides and questions that align with the firm’s practice areas. This ensures consistent information gathering and a professional approach when interacting with potential clients.
• Contract Acquisition: At LCC, our intake agents share a common goal – to convert your leads into clients immediately. With our contract acquisition service, our agents can digitally sent a potential client your retainer agreement and walk them through the process of completing and returning the contract. With our state-of-the-art technology, our agents can then digitally transfer the signed contract into your case management system with applicable information about your new client.
• 24/7 Availability: LCC offers round-the-clock availability to assist potential clients, ensuring that no inquiries are missed, even outside regular business hours.
• Appointment Scheduling: our intake specialists can schedule initial consultations or appointments with attorneys, ensuring that potential clients are efficiently connected with the right legal professionals.
• Case Management Integration: LCC offers case management integration services, which includes integration with your customer relationship management (CRM) and case management systems (CMS). This enables seamless transfer of intake information and reduces the need for duplicate data entry.
• Follow-Up and Follow-Through: Our intake service provides follow up with potential clients who have shown interest but have not yet retained your firm’s services. This ensures that no leads fall through the cracks.

Customized legal intake service plans are a valuable resource for law firms looking to enhance their client intake process, improve client satisfaction, and ultimately increase their caseload and revenue.

Case Types We Handle

At LCC, we have worked with law firms of all shapes, sizes, geographic areas, and practice areas. We know how unique each law firm is, which is why we offer fully customizable services.

LCC has partnered with law firms offering services including (but not limited to):

Whether you are seeking more straight-forward cases, or are looking to break into mass tort litigation – our services can easily be customized to meet your needs.

Legal Call Center Features

Unlike other call centers, legal call centers like LCC offer specific services that will increase leads and conversions. Take a look at some of the features you have access to when you partner with LCC:

• Trained Intake Specialists: Skilled intake specialists are trained to interact with potential clients, gather necessary information, and ensure that the firm gets a comprehensive understanding of the legal matter.
• Emergency Response: Legal call centers can provide emergency response services, directing urgent calls to the appropriate legal professionals promptly.
• Multilingual Support: Depending on the law firm’s client base, multilingual support might be offered to cater to clients who speak languages other than English.
• HIPAA Compliance: If the law firm deals with healthcare-related legal matters, the call center can ensure compliance with the Health Insurance Portability and Accountability Act (HIPAA) when handling sensitive client information.
• Performance Analytics: Many service providers offer reporting and analytics tools that provide insights into the effectiveness of the intake process, helping law firms make informed decisions to optimize their client intake strategy.

By leveraging the features of a legal call center, law firms can enhance their communication, improve client satisfaction, streamline administrative tasks, and focus more on providing effective legal services.

Why Legal Conversion Center Just Makes Sense

If your law firm is looking to grow your client base, expand into new practice areas, and convert more leads into signed clients, Legal Conversion Center is the call center that makes sense. At LCC, we provide fully customizable legal intake services at a simple, cost-effective price. Our trained intake agents can handle your firm’s needs with the utmost pride, professionalism, and attention to detail.

Get started taking your law firm to new heights by contacting us for a free quote. See for yourself why law firms across the U.S. are trusting LCC.