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Legal Conversion Center is Hiring!

Posted on Wednesday, September 26th, 2018 at 6:36 pm    

Legal Conversion Center works with many of the Nation’s top law firms. We are hiring for several positions as a Legal Intake Specialist. Your job will be to talk with, screen and connect claimants with attorneys who can help them with their legal issues. This is not a typical call center or answering service position. We are a fast-growing company with a vast opportunity for advancement. Our employees receive the training and resources to be excellent performers and are rewarded financially as they grow. If you want to be a part of a growing company with an inspired vision, a unique workplace environment, and opportunities for professional growth and competitive compensation

Position Title: Legal Intake Specialist

Position Requirements:

Education and Experience Requirements:

Strong verbal and written communication skills, specifically spelling, grammar and diction.
Pleasant and caring, professional phone voice.
Strong active-listening skills.
Strong typing skills (speed and accuracy)
Strong computer skills, specifically in Windows environment.
Ability to work a flexible schedule including nights, weekends and holidays.
Minimum of a High School Diploma or GED, College Students welcomed.
Bilingual (Spanish-English) is a plus.
Customer-service experience a plus (6-12 months minimum).


Please see our website applications at


Please allow yourself 20-30 minutes to complete this online application.

PLEASE NOTE: This online application is step one of three. Step two is an online typing test that will be scheduled after we review your initial application. Step three requires you to call our LCC employment line and answer a few brief questions. Step three will be scheduled once steps one and two are completed. After all three steps have been successfully fulfilled you will be notified regarding an in-person interview.


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


Legal Call Center Focuses on Sales Training

Posted on Wednesday, April 4th, 2018 at 6:39 pm    

Press Release

A Different Approach to Legal Call Center Services

Dallas/Fort Worth TX, April 5, 2018: Five partners with more than 100 years of call center experience have opened a new legal call center located in the Dallas/Fort Worth Metroplex. The call center, named Legal Conversion Center (LCC), offers state of the art new client intake and contract acquisition services to law firms. LCC is a subsidiary of SGMS and currently employs more than 150 full-time staff, with plans to add another 100 staff members by August 2018.

“Legal Conversion Center is on the cutting-edge of call center services for the legal industry,” says LCC Partner and Business Development Director Scott Fuentes. “We’ve created a system using new technology and intense sales training for our Intake Representatives. This training and technology has translated into the highest conversion rates the industry has ever seen. Our Intake Representatives are closers, focused on meaningful customer acquisition. No other call center can offer the quality and range of services we do at our prices.”

Legal Conversion Center offers two customizable services for law firms:

  • 24/7 New Client Intake – Law firms partner with LCC to handle inbound and outbound calls generated by advertising. LCC takes these calls and screens them for the law firm. Qualified calls are then routed to the firm or appointments are scheduled for in-person consultations.
  • 24/7 Contract Acquisition – When calls are qualified, LCC can immediately sign the client for the law firm to expedite the process. This service increases conversion rates far beyond those of traditional client acquisition methods.

We can all agree, law firms are struggling with growing competition. We offer cutting-edge solutions to help the modern law firm compete in today’s marketplace. LCC has an intense focus on sales training and we have harnessed technology in a way that gives our clients an advantage over their competitors.

For more information on LCC’s new client intake and contract acquisition services, please visit or contact Scott Fuentes at 1-833-522-3683 or