How Law Firms Can Reduce Lead Loss with Effective Intake Processes In today’s competitive legal landscape, generating leads is only half the battle. The real challenge lies in converting those leads into clients before they slip through the cracks. As the President of Legal Conversion Center, I’ve had the privilege of working closely with law …
If there’s one thing I’ve learned over the years working with law firms of all sizes, it’s this: time and money are two of the most valuable resources in any legal practice. At Legal Conversion Center, we’ve made it our mission to help law firms protect both while turning more leads into paying clients. Outsourced …
Legal Conversion Center (LCC) is excited to announce our participation in the NOSSCR Spring 2025 National Conference, taking place April 23–26 in Washington, DC at the Grand Hyatt. We’ll be exhibiting at the event and connecting with the incredible attorneys and advocates who represent Social Security Disability claimants across the country. NOSSCR Supports the Mission-Driven …
How Spanish-Speaking Intake Services Expand Law Firm Client Base In today’s competitive legal market, law firms must leverage every advantage to stand out, attract clients, and provide exceptional service from the very first interaction. One of the most powerful – yet often overlooked – tools in client acquisition and retention is Spanish-speaking intake services. The …
Automated vs. Human-Handled Legal Intake: Which is Better for Law Firms? When it comes to legal intake, law firms have two main choices: automated systems or human-handled processes. Some firms swear by the efficiency of automation, while others believe that nothing beats the personal touch of a human intake specialist. So, which one is better …
Let’s be honest – lawyers are superheroes. You juggle cases, deadlines, and clients while keeping up with an ever-changing legal landscape. But even superheroes need a sidekick, and that’s where Legal Conversion Center (LCC) comes in with our 24/7 legal intake services. If your law firm still relies on traditional business hours to handle new …
The Role of a Legal Call Center in Enhancing Law Firm Client Intake In today’s competitive legal industry, law firms must optimize every aspect of their operations to stay ahead. One crucial yet often overlooked component is client intake. A streamlined, efficient intake process ensures that potential clients receive the attention and support they need, …
How Legal Conversion Center Leads the Way Since 1991, the Telephone Consumer Protection Act (TCPA) has been the backbone of telemarketing regulations, helping protect consumers from unwanted calls and messages. Fast forward to today, and we’re living in a world where artificial intelligence (AI) is changing the game. AI-driven robocalls and automated messages are raising …
How Legal Call Centers Ensure Compliant Text Message Marketing for Law Firms Text message marketing is a powerful tool for law firms looking to connect with potential and existing clients. With high open rates and instant communication, SMS marketing can improve lead conversion and client engagement. However, compliance is critical to avoid legal risks and …
Legal Conversion Center (LCC) is proud to announce that our President, Scott Blackburn, has been elected as the Vice President of the National Legal Vendor Association (NLVA) for 2025. With over 20 years of experience in legal intake and call center operations, Scott has been instrumental in helping law firms streamline their client intake processes, …
