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Legal Intake Receptionists for Law Firms

Legal intake receptionists are professionals that specialize in the art of intake. Legal Conversion Center specializes in legal intake. That’s all we do! To meet the demands of legal intake, our legal intake specialists are highly trained. Every law firm is different, and your clients deserve a personalized intake experience tailored to their needs.

Save time and grow your business with Legal Conversion Center. Our staff is compassionate and empathetic to callers, while also ensuring that the screening and selling processes are completed effectively. Let us meet your intake needs so you can focus on your clients.

How our Legal Intake Receptionists Help Law Firms

At Legal Conversion Center, we are more than a law firm call center. We offer a different approach to law firm intake. Instead of a generalized call center experience, we offer truly customized intake services. Our services include:

  • Identifying desired cases or case subtypes
  • Customized scripts
  • Protocols that target your desired clients
  • Appointment scheduling for qualified leads
  • Patching through clients to your team
  • Sending retainers to clients on your behalf

We also offer many services that are available 24/7. All of our services can be customized to fit the needs of your law firm.

If you have questions about our services or how we can help you, contact us. You can also find answers to some of the common questions that our clients ask by visiting our FAQ page.

What We Do

Law firms rely on the intake process to screen calls and convert callers into clients. An unfortunate or poor intake experience can turn potential clients away or miss out on potential leads. That’s the last thing you need! At Legal Conversion Center, our legal intake services can help you grow your business and increase your bottom line.

With LCC, you can get peace of mind that your potential clients are being properly screened and guided, as applicable, to your law firm. With our comprehensive intake support, you can focus on your clients while we focus on screening callers and acquiring the new cases you need to grow your business.

At LCC, we pride ourselves on providing the highest-quality service. We have spent  years gaining knowledge and experience to create our LCC Intake Formula – a new industry standard. This formula features a 32-point call grading system that is proven to produce high conversion rates.

Legal Inbound and Outbound Services

At Legal Conversion Center, we provide inbound and outbound services for law firms handling cases including (but not limited to):

  • Auto Accidents
  • Personal Injury
  • Slip and Fall
  • Sexual Abuse
  • Sex Trafficking
  • Nursing Home Abuse
  • Medical Malpractice
  • Hernia Mesh
  • CPAP Machines
  • Talcum Powder
  • Zantac
  • Mini Med Pump
  • Paraquat
  • Roundup

Our client base is growing, which means this list is certainly not exhaustive. Don’t see your law firm’s practice area listed? Don’t worry! Contact us to find out how we can best serve you. 

Why Chose Us

There are many reasons why Legal Conversion Center is a step ahead of other call centers:

  1. Our number one goal is to create quality conversions – whether that is a live call with your team, an appointment, or getting a signed retainer.
  2. Our management team has more than 100 years of combined sales and call center experience. We know what it takes to create successful legal intake experiences. 
  3. Our intake specialists receive training in empathy, HIPAA rules, call control, legal terminology, injury law intake, and mass tort intake.
  4. Unlike many call centers, we provide customized intake services that meet your specific needs.
  5. We are dedicated to quality customer service and satisfaction. Every call is recorded so there is transparency and we can ensure accuracy.
  6. Our pricing reflects our philosophy. We only charge you for talk time and nominal contract services.

In addition to intake services, we also offer customer acquisition services, case management, appointment scheduling, Spanish support, dead lead follow up, and web response services.

Ready to Get Started?

Are you ready to get started converting callers into clients? Contact Legal Conversion Center and find out how our legal intake receptionists can help. Get started by requesting a quote on our website, or call us to learn more. Our team is ready to help you grow your business by getting the qualified leads you need.