Are you facing a warning related to the Telephone Consumer Protection Act (TCPA)? Knowing how to respond to a TCPA warning is essential for law firms. If you receive a warning, you should take immediate action by engaging with the consumer, conducting internal investigations, and reviewing consent management processes. Whether your firm or a partnering …
In the realm of telecommunications, adhering to regulations is not just a matter of best practices – it is a legal obligation. The Telephone Consumer Protection Act (TCPA) of 1991 stands as a cornerstone in ensuring consumer privacy and protection against unsolicited telemarketing calls, junk faxes, and automated text messages. However, despite its clear guidelines, …
TCPA compliance refers to adhering to the regulations outlined in the Telephone Consumer Protection Act. This United States federal law was enacted in 1991 to protect consumers from unwanted telemarketing communications. Since law firms directly communicate with clients through phone calls and text messages, they must adhere to the guidelines and regulations stipulated by the …
Federal Regulations and Compliance For Call Centers Call centers are a hub for customer service and client intake. Law firms across the United States trust call centers like Legal Conversion Center to qualify leads and sign new clients. Did you know that call centers must abide by certain federal regulations and compliance standards? In fact, …
