TCPA compliance refers to adhering to the regulations outlined in the Telephone Consumer Protection Act. This United States federal law was enacted in 1991 to protect consumers from unwanted telemarketing communications. Since law firms directly communicate with clients through phone calls and text messages, they must adhere to the guidelines and regulations stipulated by the …
What Activities Are Prohibited By the TCPA?
Federal Regulations and Compliance For Call Centers Call centers are a hub for customer service and client intake. Law firms across the United States trust call centers like Legal Conversion Center to qualify leads and sign new clients. Did you know that call centers must abide by certain federal regulations and compliance standards? In fact, …