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Exactech Knee Replacement Lawsuit intake call center

Is your law firm equipped to handle an influx of Exactech knee replacement lawsuit inquiries? In February 2022, medical device manufacturer Exactech issued a recall for hundreds of thousands of knee and ankle replacement devices. Inadequate packaging of the devices allowed oxidation to occur, damaging the devices before they were implanted into patients. As a result of this damage, the knee replacement devices have caused additional injuries, device failure, and necessary surgical revision.

The Exactech Optetrak recall is causing alarm across the United States as patients receive letters from their surgeons alerting them to the recall. If your law firm handles mass tort litigation, you likely will see an influx in inquiries from concerned patients.

Legal Conversion Center can help! Our legal intake specialists are trained in helping your law firm manage calls and online inquiries 24/7. With our specialists on your side, your law firm will never miss a potential new client who needs your expertise.

Exactech Optetrak Recall Information

The Exactech Optetrak recall stems from defective packaging that causes the devices to breakdown. Medical devices like the Optetrak liners need to be kept away from oxygen prior to being implanted in the body. Defective vacuum bags that were missing an important barrier layer were used to package the liners. The defective packaging allowed oxygen to reach the devices, which caused oxidation and wear before the devices were ever implanted in patients.

The Optetrak liners are made from polyethylene, which degrades and breaks down when exposed to oxygen. More than 140,000 implants are included in the recall. These implants have been distributed since 2004. The devices subject to the recall include:

  • OPTETRAK® All-polyethylene Tibial Components
  • OPTETRAK® Tibial Inserts
  • OPTETRAK Logic® Tibial Inserts
  • TRULIANT® Tibial Inserts
  • VANTAGE® Fixed-Bearing Liner Component

Patients who receive notice that their knee replacement device is included in the recall may be entitled to file a lawsuit or join pending litigation. Since the recall only began in February 2022, it is likely that thousands of patients are still waiting for notification. This is why it is so important for law firms to be prepared for inquiries related to the Exactech knee replacement devices. Make sure your intake process is efficient with the legal intake services at Legal Conversion Center.

Exactech Optetrak Injuries

Patients depend on medical device manufacturers to follow all necessary safety guidelines. In the case of the Exactech knee replacement devices, defective packaging has resulted in numerous injuries to patients. Common injuries that patients report in lawsuits include:

  • Knee pain
  • Swelling
  • Inability to bear weight
  • Grinding or clicking
  • Instability
  • Total device failure
  • Necessary revision surgery

These injuries extend beyond the physical defects, impacting patients and their families tremendously in many cases.

Exactech Knee Replacement Lawsuit History

Since the Exactech Optetrak recall, numerous patients have come forward with their stories about the defective knee replacement devices. Lawsuits are already being filed by patients who have experienced injuries or complete device failure. Sadly, thousands of patients are just now learning about the recall, and thousands more continue to experience pain and suffering due to the defects.

Exactech knee replacement lawsuits allege that the company knew there were concerns about these devices failing as early as 2017. The U.S. Food and Drug Administration (FDA) began receiving adverse event reports about Exactech’s knee replacement devices in 2017. This supports the claims that Exactech knew, or should have known, that there were potential risks.

Lawsuits claim that there is a history of problems with Exactech knee implants, including an unusually high early failure rate. Despite the failure rate, Exactech continued to manufacture and distribute implants without any warning. Lawsuits also note that FDA approval was granted for the Exactech knee replacement devices using their fast-track approval process (510(k)). This process allows for approval without extensive product testing.

Legal Conversion Center Provides 24/7 Intake Support

If your law firm is marketing to Exactech lawsuit clients, now is the time to prepare your intake process to handle an influx of inquiries. At Legal Conversion Center, our approach is simple – Provide specialized legal intake services that law firms can count on. Our goal is to convert more callers into clients while maximizing your marketing dollars. 

When you work with LCC, you are getting the benefit of a highly trained team of intake professionals. Our staff is trained in call management, empathy, HIPAA guidelines, and more. What’s more, we customize all of our services to fit your needs and goals.

Still not convinced? Contact us today to speak with one of our intake specialists about your law firm’s needs.